Terms & Policy

1. Privacy Policy

 

Effective Date: November 1, 2016

Last Revised: November 1, 2025

 

1. Introduction

 

Welcome to JvSv & Co. (“we”, “us”, “our”, “JvSv”) — a luxury apparel, handbags and jewelry brand headquartered in Wisconsin, USA. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or make a purchase via our website at https://www.jvsv.fashion (the “Site”) and when you interact with us (in-store, by phone, or via customer service). By accessing or using the Site, or by making a purchase from us, you acknowledge you have read this Privacy Policy and consent to our collection and use of your personal information as described herein.

 

2. Information We Collect

 

We may collect the following categories of personal information when you visit or use our Site or purchase our products:

·       Contact & identity data: name, billing and shipping address, email address, phone number, date of birth (if required for verification).

·       Account data: username, password, purchase history, account preferences (if you register for an account).

·       Payment and transaction data: payment method (e.g., credit card, PayPal), transaction amount, billing address. (We do not store full card numbers on our servers; payment processing is handled by our Shopify payment gateway and other third-party payment processors.)

·       Device, technical and usage data: IP address, device type, browser type, operating system, referring website, pages visited, time spent on pages, clicks, cookies and similar tracking technologies.

·       Marketing and communications data: your preferences for receiving marketing from us, your responses to our marketing campaigns, and your social media handles if you connect via social login.

·       Optional data: if you engage in warranty or repair services, we may collect product serial numbers, purchase receipts, and photographs of wear/use.

 

3. How We Use Your Information

 

We use the personal information we collect for the following purposes:

·       To process and fulfill your orders, including shipping, delivery, returns or exchanges, and provide after-sales service.

·       To communicate with you (via email, SMS, phone) about your order status, customer support, questions or requests, warranty or repair issues.

·       To operate, maintain and improve our Site, our business operations, and our product offerings (for example, by analysing purchase trends and user behaviour).

·       To personalise your experience (for example, recommending products, tailoring offers and content to your interests).

·       To send you marketing communications (subject to your consent where required by applicable law) about new collections, promotions, events, loyalty programmes. You may opt out of marketing communications at any time (see the “Your rights” section below).

·       To comply with legal and regulatory obligations (for example tax, customs, export controls, anti-money-laundering) and to protect our rights and property (for example investigating fraud, preventing counterfeit items, enforcing contractual terms).

 

4. Cookies and Tracking Technologies

 

We use cookies and similar technologies (including web beacons, pixels, local storage) to gather and store information about your interaction with our Site, such as the pages you view, links you click, your purchase history, and your device/browser information. These technologies help with site functionality (e.g., keeping you logged in), analytics (understanding how users navigate our Site), advertising (showing you products you might like), and personalisation. You may set your browser to refuse cookies or delete them, but some parts of the Site may not function properly if cookies are disabled.

 

5. Third-Party Sharing & Disclosure

 

We may share your personal information with the following categories of third parties:

·       Our service providers who assist in fulfilling orders, shipping, returns, payment processing, fraud prevention, marketing, customer service and analytics (including Shopify, carrier/shipping companies, payment gateways, email/SMS platforms).

·       Our professional advisors (lawyers, accountants, auditors) when necessary for legal/regulatory compliance.

·       Government, regulatory or law-enforcement agencies when required by law or to protect our rights, property or safety.

·       In connection with a business sale, merger, reorganisation, acquisition, financing, or in the unlikely event of bankruptcy or insolvency, your personal information may be disclosed as part of the transaction (subject to confidentiality obligations).

·       With your consent or at your direction (for example if you choose to connect via a social media login or request a referral or gift service).

 

6. International Transfers

 

Although we are U.S.-based, your personal data may be transferred to and stored in other countries (for example our cloud hosting or service providers operating worldwide). Whenever data is transferred to jurisdictions outside the United States, we take appropriate steps to ensure that your personal information remains protected consistent with this Privacy Policy and applicable laws.

 

7. Your Rights and Choices

 

Depending on your location and applicable law, you may have the following rights:

 

·       Access: Request a copy of the personal information we hold about you.

·       Correction: Request that we correct or update inaccurate or incomplete personal data.

·       Deletion: Request that we delete your personal information (subject to certain exceptions for legal/contractual retention obligations).

·       Opt-out: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe link in our emails or by contacting us at jvsvandcompany@gmail.com

·       Do-not-sell / share: To the extent that a “sale” or “sharing” of personal information is defined under state laws (such as the California Consumer Privacy Act), you may have the right to opt out of such data sharing.

If you wish to exercise any of these rights, please contact us at jvsvandcompany@gmail.com. We may ask you to verify your identity before processing your request.

 

8. Data Security

 

We maintain commercially reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, use, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is totally secure, so we cannot guarantee absolute security.

 

9. Data Retention

 

We retain your personal information for as long as needed for the purposes described in this Privacy Policy, and as required or permitted by law. For example, we may retain transaction and accounting records for tax or audit purposes, or in order to comply with warranty or product-liability obligations.

 

10. Children

 

Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information of a child under 16 without verifiable parental consent, we will take steps to delete such information.

 

11. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time (for example to reflect changes in our business or applicable law). When we do, we will revise the “Effective Date” above and post the updated version on the Site. Your continued use of the Site after the effective date constitutes your acceptance of the updated Privacy Policy.

 

12. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: jvsvandcompany@gmail.com